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SELF SERVICE PASSWORD RESET OFFICE 365 EMAIL TEMPLATE REGISTRATION
SELF SERVICE PASSWORD RESET OFFICE 365 EMAIL TEMPLATE CODE
SELF SERVICE PASSWORD RESET OFFICE 365 EMAIL TEMPLATE PASSWORD

If it’s a call, automated call will be generated and you have to press # to confirm.SSPR is Azure Based Portal Solution and it is easy

SELF SERVICE PASSWORD RESET OFFICE 365 EMAIL TEMPLATE CODE

If you select text, pin code will be send you to your mobile phone as a SMS. If its mobile phone, you can select to call or text. Enter the information of the predefined authentication methods.Then after re-entering the credentials, page will re-direct to the authentication page.

SELF SERVICE PASSWORD RESET OFFICE 365 EMAIL TEMPLATE PASSWORD

It will redirect to the password reset portal

To reset the password when a time users forgot it, they have to click Can’t Access your account link under the sign in button.

When they were registering, they have to provide the credentials and fill up the authentication methods which requested. Or it can be individually accessed by this URL ( ). This is for AD premium onlyĪs I mentioned earlier Administrator can set the users to register for password reset when they first login to the portal.

If the password write back feature is configured in AAD sync, it will display as configured.

You can customize the support contact email on the self-service portal from following option.

SELF SERVICE PASSWORD RESET OFFICE 365 EMAIL TEMPLATE REGISTRATION

If you want test the registration without enabling all users to register, you can ask users to go the following URL to register to password reset.

If you tick YES to require users to register when sign in, users will prompt to register for password sync while setting their authentication methods.

Select the authentications methods, you can select number of authentication methods and number of questions required.

Click YES to User password reset policy, you can see number of options are available to configure.

But if you are not syncing the password which means Office 365 credentials are different than the local active directory, you can use the password reset feature with Azure Active directory basic.

Because next sync will change the password back to the one in on premise Active directory. So it’s useless to use the password reset when you are using Azure AD sync with password sync or ADFS on Azure AD Basic. It will not sync the changed password back to on premise active directory because password write back feature is only available with Azure AD Premium. When using Azure Active Directory Basic, password reset will work only with the azure active directory. Its highly recommend to add more than 3 questions. Security questions have to define from the Azure portal, you can select the default questions or add custom questions. Note – Office phone is sync by Telephone Number attribute and Mobile Phone is synced by Mobile attribute from on premise Active Directory if AD Sync configured.Īlternate email address is email address other than the users account, this can be a private email account and user can add by them self.

It’s really fast and secure way to authenticate users when they are resetting the passwords. Text with a pin code or automated call asking to press the # sign will be requested by Microsoft authentication center.

Both office phone and mobile phone can be used to authenticate the user when they resetting the password. They can register their personal number to this value. Mobile phone also you can set by the portal or on-prem Active Directory, but user can change this value when registering to the password reset. User cannot change this property, so your organization have more control on this. This has to set by the Administrator, either from the Office 365 portal or from On-premise active directory when Azure AD sync is implemented. Office phone is a property that can set a phone number specific to the relevant user. Administrator can define what method or methods to be used to authenticate user for password reset. When users are enabled to use password reset, first they have to register them self to the following authentication methods. AD premium users has the ability to synchronize their new password to on premise active directory with password write back. It will enable users to unlock or reset their password when they forgot or lost it. User password reset is a feature in both Azure Active directory basic and Azure active directory premium.